With rich traditions and history, Adams County offers the best of suburban and rural life – vibrant cities, quiet towns and miles of recreation. Located in northeastern Colorado, the county ranks among the top five largest counties in the state and is projected to be the fastest growing county in the metro Denver area over the next two decades.
Only 20 minutes from downtown Denver, Adams County serves nearly 450,000 residents and includes the cities of Brighton, Commerce City, Federal Heights, Northglenn and Thornton; portions of Arvada, Aurora and Westminster; and the town of Bennett. Unincorporated communities include Henderson, Strasburg and Watkins. The county offers a professional business climate; a diverse labor pool; affordable land; a wide range of housing opportunities and community amenities; and boasts a high quality of life for residents.
Location: Brighton, CO
Category: Learning & Development
Industry: Public Sector/Government
Size: 2,500+ Employees
Situation
When Adams County sought out HR services, they identified several challenges related to their organizational training model for 2,500 employees. The primary issues included poor attendance, particularly at the upper management level, and minimal offerings to support entry-level employees. The leadership team also desired to develop organizational culture. Recognizing the need for a comprehensive solution, our HR team devised a set of strategic measures to address these challenges.
Action
To ensure we developed targeted solutions, we initiated an organization-wide survey and met with key stakeholders to identify trends and gather insights into the existing workplace culture. This information formed the basis for our tailored solutions, including the implementation of a new Learning Management System (LMS) to enhance the overall training experience. Simultaneously, we revamped their training program, featuring improved offerings through a more engaging LMS, including coaching elements that provided ongoing support and motivation for employees.
Recognizing the importance of leadership development, we implemented an executive management training program to address the lack of interest and participation at the upper management level. This holistic approach aimed to bridge the gaps in both entry-level and upper-level management training, ensuring a more cohesive and effective organizational training model for Adams County.
Impact
The new LMS and enhanced training program not only increased attendance and interest but also provided a more interactive and tailored learning experience. The introduction of coaching elements added a personalized touch, further boosting engagement. The implementation of executive management training addressed the specific needs of upper-level management, fostering leadership development and organizational cohesion. Ultimately, these measures reinvigorated Adams County’s training model, contributing to a more skilled, engaged, and effective workforce.
Callouts
The entire process from assessment, design to implementation was completed within 90 days. Ultimately, the increased attendance 15% and received significant buy in with the senior leadership team.
