Betterview is the Property Intelligence & Risk Management Solution the insurance industry depends on to identify and mitigate property risk, improve underwriting and inspection efficiency, and build a more transparent customer experience. Applying Artificial Intelligence (AI) and computer vision to aerial imagery and geospatial data, Betterview generates the most accurate property information insurers trust to automate pricing, underwriting, and renewals while focusing strategic action on critical properties. Combined with flagging, continuous monitoring, and pre-filed peril risk scores, Betterview is helping transform property insurance from Repair and Replace to Predict and Prevent.
Location: San Francisco, CA
Category: Outsourced HR, Employee Relations & Compliance
Industry: Technology and IT Services, Software Development
Size: 60+ Employees
Situation
When Betterview, a Property Intelligence & Risk Management Platform, initially engaged Birdie, they faced a range of human resource challenges. As a fast paced, high growth start-up, the Betterview leadership team identified the need for a comprehensive approach to people operations and practices. The company had yet to identify strong HR leadership that could effectively develop relationships with team members and implement solid HR best practices. Leaderships’ concerns were threefold, containing costs while scaling operations and addressing the lack of employee resources.
Action
In response to Betterview’s needs, our HR company implemented a strategic array of solutions and services. Initially, we conducted an HR audit to identify key areas of concerns that allowed us to prioritize projects and ensure compliance with federal and state laws. Over time, we initiated system implementations, integrating platforms such as Lattice and Rippling to streamline HR processes and enhance efficiency. Recognizing the importance of a competitive benefits package, we undertook a thorough revision and planning exercise to align Betterview’s offerings with industry standards. Adjustments to compensation structures, equity considerations, creating best practices in onboarding and offboarding were key projects. Additionally, we addressed employee issues, implemented performance evaluations, and provided support during merger and acquisition activities.
Impact
HR operations improved significantly, which also contributed to cost containment. Betterview’s ability to effectively manage growing operations and employee resources provided substantial improvement to the employee experience. As a result, Betterview was better positioned for sustained growth and success in the competitive landscape of property intelligence and risk management for the Property & Casualty insurance industry while remaining attractive for merger and acquisition prospects.
