Modo Labs – Benefits

Established in 2010 by MIT’s chief mobile platform architect, Modo is a leading no-code app building platform. Trusted by prestigious academic institutions and global brands, Modo specializes in unifying distributed campus and workplace digital experiences. The platform’s easy-to-use tools enable the creation of hyper-personalized, branded multi-channel apps, fostering connectivity, building culture, and driving success.

What sets Modo apart is its unique design for workplace and campus dynamics, offering scalability and security for global institutions. In response to the COVID-19 outbreak, Modo swiftly pivoted to provide essential tools, playbooks, Starter Kits, and ongoing resources, showcasing its commitment to agility and client support in times of uncertainty.

Location: Boston, MA
Category: Outsourced HR, Learning & Development
Industry: Software Development
Size: 100 Employees

Situation

As Modo Labs continued to navigate organizational change and financial pressures, the company faced a significant challenge in managing rising employee benefits costs. For the 2025 plan year, Modo Labs absorbed a 20% increase in premiums, but projections for 2026 indicated another potential 25% rise under their existing Professional Employer Organization (PEO) arrangement. This trend raised concerns about long-term sustainability and the potential impact on employees.

Action

To proactively address the anticipated increase, our team led a comprehensive benefits strategy review and transition. We managed the end-to-end process, from broker coordination and quote analysis to carrier communications and plan recommendations. A key focus throughout was minimizing disruption for employees and supporting change management. After evaluating multiple options, we recommended unbundling from the PEO and consolidating all benefits under a single, nationally recognized carrier offering comparable or enhanced coverage. This approach ensured continuity in plan quality while improving cost efficiency.

Impact

The transition resulted in a 15% reduction in employee premium costs, while maintaining the integrity and quality of the benefit offerings. Additionally, the change delivered total savings of over $300,000, supporting long-term benefits sustainability. The streamlined approach reduced administrative complexity and reinforced Modo Labs’ commitment to employee well-being. Our strategic guidance helped the company manage financial risk while continuing to provide competitive, high-quality benefits.

Callouts

The benefits transformation was completed in under 45 days ahead of the annual open enrollment period. The change delivered over $300,000 in cost savings, including a 15% decrease in employee premiums, all while preserving plan quality through a national carrier.

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