PassTime GPS, a leader in the global transportation industry for 25+ years, specializes in wireless GPS telematics. Operating worldwide, including in the USA, Canada, Europe, Latin America, Asia Pacific, and the Middle East, PassTime serves auto dealers, finance, leasing, and insurance companies.
Known for innovation, PassTime holds 50+ patents for its technology. In 1997, it introduced the first Automated Collection Technology (ACT) product, expanding into a Suite of Products covering GPS tracking and wireless solutions. The company focuses on enhancing customer payment performance for car dealers and finance companies, ensuring higher rates of return on financing.
Location: Littleton, CO
Category: Outsourced HR
Industry: Technology and IT Services
Size: 60+ employees
Situation
When PassTime GPS, a player in the Automotive IT industry, first approached our HR company, they were contending with significant challenges stemming from a challenging HR system implementation and the absence of a dedicated internal HR team to oversee their 60+ employee organization. Managing HR through a Professional Employer Organization (PEO) had proven to be cumbersome and less efficient for the company, leading to a need for a more comprehensive and strategic HR approach.
Action
To address PassTime GPS’s challenges, our HR company initiated a series of solutions and services. We began by conducting a thorough HR audit along with establishing a bi-weekly meeting with key stakeholders to identify priorities and areas of improvement. We established a closer connection with the PEO that eliminated the need for internal leaders to manage PEO-related tasks, ensuring a smoother and more effective HR operation. We implemented Lattice, a performance evaluation tool, to streamline the evaluation process and enhance overall performance management. Additionally, we conducted an annual compensation analysis, addressed employee relations issues, and continue to improve onboarding and offboarding processes.
Impact
The HR audit and subsequent interventions significantly improved the management of HR functions, providing clarity and efficiency and reducing the HR burden from internal leaders. Overall, PassTime GPS gained a more robust and strategic HR foundation, enabling them to navigate the complexities of the Automotive IT industry with greater ease and efficiency.
